Glonary Awards

A highly accomplished dispute specialist with over 12 years of experience in the banking processing, including more than 2 years of specializing in the Visa and MasterCard chargeback management, fraud prevention and dispute resolution. Her deep expertise covers the full dispute lifecycle, from claim analysis and evidence preparation to arbitration and regulatory compliance, supported by extensive knowledge of Visa VCR and MasterCard Dispute Resolution frameworks. Katsyarina has built a strong career at major financial institutions, where she optimized dispute processes and consistently increased case-winning rates. She is also the author of the “Methodology of Disputing Non-Refundable Payments in International Payment Systems (Visa and MasterCard)”, which reflects her contribution to the professionalization of the chargeback field.